What should I do if Moveslink2 does not start after installing the Windows 10 Fall Creators update?

Following the Windows 10 Fall Creators Update (1709), Moveslink2 may cease to function properly in some cases.

After installing the update, Moveslink2 may crash right after the application starts.
We apologize for the inconveniences if you experience these problems. We are working together with Microsoft on a solution.

For the time being, the following workaround may temporarily resolve the issue:
1. Disconnect your computer from the Internet (turn off WLAN).
2. Start Moveslink2.
3. Re-connect to the Internet (turn on WLAN).
4. Moveslink2 should continue to run and can be used as normal.

Learn more about the Windows 10 update on Microsoft Knowledge base.

 

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