Suunto Service Request |
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Suunto Service Request allows you to get your Suunto wristop computer repaired with minor effort.
How it works
- Fill in a Service Request.
- When confirmed, the courier picks up your malfunctioning unit from a location specified by you (company, home or even hotel).
- When the unit is repaired, it is returned to a location specified by you.
How long it takes
In Europe warranty repairs are returned within 7 working days and non-warranty repairs within 14 days after pick up.
If you have questions or need additional information, check Suunto Support Center, contact your local dealer or call Suunto help desk at +358 2 284 1160.
To proceed
- Visit Suunto Support Center to avoid unnecessary returns. You can also contact our Global Help Desk by phone +358 2 284 1160 or via "Ask Suunto a Question".
- Make sure you have an e-mail address and possibility to use a printer
- Read the warranty information
- Register your unit on warranty registration.
NOTE:
- Please do not send user guides, instruction manuals or sales packages with your wristop computer. Unfortunately we are not able to return them.
- Battery and strap changes and compass calibration are not covered by warranty and can also be made by local retailer.
- Wristop Computers purchased from non-authorized Suunto retailers are repaired as non-warranty units.
- Non-warranty repairs can be paid via ClickandBuy-system. ClickandBuy-system provides you a secure Internet payment possibility and different ways to take care of the possible repair costs. If necessary, you will be guided to ClickandBuy-payment site from "the cost estimation"-e-mail sent you by Suunto service when using the Service Request. Learn more about ClickandBuy.
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| Global Service Request |
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Wristop computers can currently be returned from 30 European countries and United States.
If your country is not listed or your product is a diving computer, marine compass, field compass or precision instrument,
please contact your local retailer or distributor for further instructions:
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Proceed to
Warranty Registration,
if you haven't registred your Suunto. |
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And after that, proceed to Service Request by pressing Next -button bellow. |
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