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What can I do if DM5 shows incorrect data, but the data is correct on my dive computer?

Note: The following does NOT apply for EON Steel, EON Core and D-series dive computers (

DM5 may show incorrect dive data after the latest DM5 software update (version 1.2.55). We are working on a solution for the issue. Stay tuned for new updates!
In urgent matters, please contact our customer support team for further assistance (

Note: Please be prepared to answer the following questions when contacting us: Are you a Windows or Mac user? Which operating system version is installed on your computer?