To get additional support, visit www.suunto.com/support. There you will find a comprehensive range of support materials, including Questions and Answers and instruction videos. You can also post questions directly to Suunto or email/call Suunto support professionals.
There are also many how-to videos on the Suunto YouTube channel at www.youtube.com/user/MovesCountbySuunto.
We recommend registering your product to get the best personalized support from Suunto.
To get support from Suunto:
- Register at www.suunto.com/support/MySuunto, or if you have already, login and add Suunto Traverse Alpha to My Products.
- Visit Suunto.com (www.suunto.com/support) to see if you question has been asked/answered already.
- Go to Contact Suunto to submit a question or call us at any of the listed support numbers.
Alternatively, send us an email to email@example.com. Please include the product name, serial number and a detailed description of the issue.
Suunto’s qualified customer support staff will help you and, if needed, troubleshoot your product during the call.