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Digital Service Transition

Date: November 5, 2019

Dear Suunto Community members,

 

The vision for our digital service transition is to deliver a more understandable and relevant service experience that meets the expectations of our entire community as we go forward. To accomplish this, the following key actions are planned:

 

Movescount App: As mentioned in our April communications, we will remove the Movescount App from Google Play and App Store, we target this to be completed on December 18, 2019. After this time, users that have the app on their phone may continue to use it, but the service will no longer be maintained, and if you change phones or delete the app, it will no longer be available for download.

 

Moveslink2 and Suuntolink: By summer 2020, Suuntolink will replace Moveslink2, offering our Ambit and Traverse owners a renewed service experience.  Suuntolink will be the connection to Suunto app and access to new and incremental benefits from our partner ecosystem. We will keep everyone updated with more details to ensure moving to Suuntolink, and taking Suunto app into use, is as easy as possible.

 

Suunto Movescount.com (web service):  Our web service will continue to evolve in 2020. We will no longer call it Movescount and its role in our services will be to enable key functionality (including watch settings, routes and sport mode customization) for Ambit (1, 2 and 3) and Traverse family watches only. We are planning these web-based updates for the second half of 2020 and will keep everyone updated on the changes coming. No changes are happening right away.

Key FAQ

The content on this page including the key FAQ reflects the latest information about Suunto’s transformation of digital services. The content will be updated regularly based on the feedback we receive from our community and the next steps in the transition. We will keep everyone informed about updates through suunto.com/transition, Suunto app, Suunto Movescount social media channels, forum.suunto.com, and via email newsletter. 

When will the change happen and is immediate action needed?

There will not be any immediate changes. We wanted to share this information with you as soon as possible and we will keep you informed about updates regarding Movescount and the Move history transfer from Movescount to Suunto app.

In the same way, we will keep you posted about exciting news on Suunto app. You can already now join the Suunto app community and discover our new service. Learn more about Suunto app

All I need to know about transferring my Move history from Suunto Movescount to Suunto app

The Movescount exercise history transfer is a part of our transition of digital services. It is intended to be enabled once as you take Suunto app into use.

Learn more

Which Suunto products are compatible with Suunto app?

All mobile-connected Suunto products including Suunto 9, Suunto 3 Fitness, Suunto Spartan, Suunto Ambit3, Suunto Traverse and Traverse Alpha Collection watches and EON Steel and EON Core dive computers are compatible with Suunto app. 

 

Suunto 3 Fitness, Suunto 9 and Spartan Collection watches

The compatibility includes

  • synchronization of training data and ability to view and analyze workouts in Suunto app
  • synchronization of 24/7 data such as steps, calories and sleep data
  • enriching your trainings in Suunto app with images, videos and descriptions
  • ability to sync to sports services and other partners integrated to Suunto app
  • social sharing of trainings
  • notifications from your mobile phone on your watch
  • route planning and sport mode customization
  • watch GPS optimization

All our effort and development work are focused on bringing the most relevant features and functionalities for these products to Suunto app.

Ambit3, Traverse and Traverse Alpha Collection watches 

These Suunto products have basic compatibility from 18.12.2018 which includes

  • synchronization of training data and ability to view and analyze workouts
  • enriching your trainings in Suunto app with images, videos and descriptions
  • social sharing of trainings
  • notifications from your mobile phone on your watch
  • ability to sync to sports services and other partners integrated to Suunto app
  • watch GPS optimization

Learn how to pair your Suunto watch with the Suunto app for Android and how to get started with the app.

Learn how to pair your Suunto watch with the Suunto app for iOS and how to get started with the app.

Learn how to get started with Suunto app and how to pair your Suunto Ambit3 Collection watch with the app for Android.

Learn how to get started with Suunto app and how to pair your Suunto Ambit3 Collection watch with the app for iOS.

Learn how to get started with Suunto app and how to pair your Suunto Traverse & Traverse Alpha Collection watch with the app for Android.

Learn how to get started with Suunto app and how to pair your Suunto Traverse & Traverse Alpha Collection watch with the app for iOS.

M-series, T-series and Quest Collection watches

These Suunto products will not be compatible with Suunto app due to no mobile connectivity (Bluetooth).

We are excited to offer you the ability to transfer your Move history from Movescount to Suunto app and continue your experience with Suunto. We will inform you once the transfer is available.

EON Steel and EON Core

The compatiblity for these dive computers includes

  • synchronization of your full dive history to Suunto app directly from your dive computer
  • ability to view and analyze dives
  • enriching your dive logs in Suunto app with images and descriptions
  • share images of memorable dives to social media

We continue developing the Suunto app to provide an enriching user experience for everyone in the Suunto community.

Other dive computers connecting to Movescount via DM5

Suunto dive computers including D4i, D4i novo, D6i, D6i Novo, D9i, DX, Zoop, Zoop Novo, Vyper, Vyper Novo, Helo2, Vyper2 and Cobra2 will not be compatible with Suunto app due to no mobile connectivity (Bluetooth).