Suunto si impegna per assicurare che questo sito web raggiunga il livello AA di conformità alle Web Content Accessibility Guideline (WCAG) 2.0 e la conformità ad altri standard di accessibilità. Se riscontri problemi con l'accesso alle informazioni di questo sito web, ti preghiamo di contattare il Servizio Clienti al numero verde +1 855 258 0900 (Stati Uniti).

What can I do if the altitude readings during daily use in the Alti-Baro display of my Suunto Traverse or Traverse Alpha are incorrect?

If your watch shows incorrect altitude or barometric readings in the Alti-Baro display of your watch, the following tips may resolve the issue:

 

  • Check which Alti-Baro profile is set for watch. To improve the accuracy of altitude readings during daily use, we recommend using AUTOMATIC (Auto) profile. The setting can be changed in Movescount and in your watch.

    To set the general Alti-Baro setting in Movescount:
    1. Open Movescount. Go to Me >> Watches >> My watches.
    Movescount My Watches

    2. Select your watch from the overview.
    3. Click on General Settings.
    Movescount - General settings for Suunto Traverse

    4. Scroll down to Alti-Baro profile and select Automatic. Then click SAVE.
    Movescount - Alti-Baro Profile in General settings for Suunto Traverse

    5. After changing the setting in Movescount, sync your watch by connecting it to your computer with the supplied USB cable.


    To set the Alti-Baro profile in your watch:
    1. Keep NEXT pressed to enter the options menu.
    2. Scroll to ALTI-BARO with LIGHT and enter with NEXT.
    3. Scroll to PROFILE with LIGHT and enter with NEXT.
    4. Scroll to the desired setting with LIGHT and confirm with NEXT.


  • Make sure that FusedAlti is enabled. With this feature enabled, GPS and barometric altitude are combined to provide a more reliable altitude reading.
    When turned on, FusedAlti is activated every time when starting an exercise that uses GPS.

    To activate FusedAlti:
    1. Keep NEXT pressed to enter the options menu.
    2. Scroll to ALTI-BARO with LIGHT and enter with NEXT.
    3. Scroll to FusedAlti with START and press NEXT to enter the menu.
    4. Select ON with LIGHT and confirm with NEXT.
    Note: In good conditions it takes several minutes for FusedAlti to activate. During that time, your watch shows your approximate altitude. Your altitude reading and altitude history while exercising will be corrected once your real altitude is defined via FusedAlti.


  • Set a new altitude reference value. Learn how to set this value for your watch in the FAQ “How to set a new altitude reference value in Suunto Traverse and Traverse Alpha”.

If the problem persists, please bring your watch to the nearest Authorized Service Center or contact our Suunto Support. We are happy to assist you.