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Suunto Navitec: Product support

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Support in English available 24/7.


Support available from 9 am to 5 pm local time on business days:

If your country isn’t listed, calls are charged at your operator’s international rate. Your call may be monitored or recorded for quality control and training purposes.

SUUNTO INTERNATIONAL LIMITED WARRANTY

Suunto warrants that during the Warranty Period, as defined below, Suunto or Suunto Authorized Service Center will, at its sole discretion, remedy defects in materials or workmanship free of charge either by a) repairing, or b) replacing with similar product, or c) refunding, subject to the terms and conditions of this International Limited Warranty. This International Limited Warranty does not cover a) wear and tear, b) rough handling, c) modifications, d) exposure to chemicals, or e) misuse. Unless otherwise provided in applicable mandatory legislation, a) this International Limited Warranty is valid and enforceable regardless of the country of purchase, and b) to access the International Limited Warranty service, registration to www.suunto.com/mysuunto and proof of purchase is required. This International Limited Warranty does not affect your legal rights, granted under applicable mandatory legislation on the sale of consumer goods.

Warranty Period

International Limited Lifetime Warranty:
Applicable to Suunto A, M, MC, MB and Clipper compasses.
The International Warranty Period is limited until such reasonable time as the product is no longer reasonably usable due to wear and tear.

International Limited 2-year Warranty:
Applicable to Suunto AIM, Arrow, Orca-Pioneer and KB compasses.
The International Limited Warranty period is two (2) years from the date of original retail purchase.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE MANDATORY LAWS, THIS INTERNATIONAL LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. SUUNTO SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES. SUUNTO SHALL NOT BE LIABLE FOR DELAY IN RENDERING WARRANTY SERVICE.

Warranty Services
Repair services

Get your Suunto product repaired with our online service request. Expand the online service request tab below to check the service availability in your country.

If your country is not covered, or if you have a compass or precision instrument, you can find your nearest service center using the Suunto dealer locator – simply select service center and the product category.

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