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Customer Support contact information

CHAT WITH US

You can chat with our agents in English daily between 3 am – 7 pm EDT in the following countries:

Australia, Canada, Croatia, Czech Republic, Denmark, Estonia, Hong Kong Area, Hungary, India, Indonesia, Ireland, Netherlands, New Zealand, Norway, Philippines, Portugal, Singapore, Slovakia, Slovenia, Sweden, Thailand, United Kingdom, USA.

Chat is available in the following countries in local language on business days:

 

Austria

 

  Mon - Fri 9 am – 5 pm CET

 

Belgium

   Mon - Fri 9 am – 5 pm CET

Finland

 

   Mon-Fri 9 am – 5 pm EET

 

France

   Mon - Fri 9 am – 5 pm CET

Germany

   Mon - Fri 9 am – 5 pm CET

Italy

   Mon - Fri 9 am – 5 pm CET

Poland

   Mon - Fri 1 pm – 5 pm CET

Spain

   Mon - Fri 1 pm – 5 pm CET

Switzerland 

 

 Mon-Fri 9 am – 5 pm CET (support in German and French)

 

 

CALL US

English phone support available at the numbers below.

If your country isn’t listed, calls are charged at your operator’s international rate. Your call may be monitored or recorded for quality control and training purposes.

Support in English available daily:

Australia

+61 1800 240 498 (toll free)

5 pm – 9 am AEST

New Zealand

+64 988 75 223

7 pm – 11 am NZST

United Kingdom

+44 20 360 805 34

 8 am – 12 am UTC+1

USA 

+1 855 258 0900 (toll free)

3 am – 7 pm EDT

Canada

+1 855 624 9080 (toll free)

3 am – 7 pm EDT

Hong Kong Area

+852 23194136

3 pm – 7 am HKT

 

Support available on business days:

 

Belgium

+32(0)78 483 936 

Support in French and English

   9 am - 1 am CET (in English)

   10 am – 3 pm CET (in French)

Canada

+1 855 624 9084 (toll free)

Support in French

   4 am – 9 am EDT

China - Mainland 

+86 2180245684

Support in Mandarin

   9 am – 5 pm CST

Hong Kong Area

+852 23194136

Support in Cantonese

   9 am – 5 pm HKT

Denmark

+45 89872945 

Support in English

   9 am – 1 am CET

France

+33 48 168 0926 

Support in French 

   10 am – 3 pm CET

Japan

 +81 3 4579 1989

Support in Japanese

   10 am – 6 pm JST

Netherlands

+31 10 713 7269 

Support in English

   9 am – 1 am CET

Poland

+48 1288 10196

Support in Polish 

   9 am – 1 pm CET

Spain

+34 911 143 175

Support in Spanish

   9 am – 2 pm CET

Sweden

+46 85 250 0730 

Support in English

   9 am – 1 am CET

Switzerland

+41 44 580 9988

Support in French, and English

 

   9 am - 1 am CET (in English)   

   10 am – 3 pm CET (in French)

 

Portugal

+351308806903 

Support in Spanish and English

  9 am - 1 am CET (in English)   

  8 am – 1 pm WEST (in Spanish)