What are your delivery times and costs?
Your order will be shipped from our central warehouse in Finland to “New Zealand” by international express courier - it may transit via our partner's logistic platform located in Holland:
- Express delivery time: up to 5 business days.
- Express delivery cost: Free for orders above $350 ($20 for orders below that amount)
Is it possible to send my package to a third party or to an address other than the one shown on the invoice?
Yes, orders are sent to the person and address recorded in the delivery information, even if they are different from the invoice information.
From where are orders dispatched?
All orders are dispatched from our factory based in Vantaa Finland.
Can I select a delivery address in a country other than where I placed the order?
No, this is not possible.
When visiting Suunto.com you have chosen the location "New Zealand", you can only select a delivery address in "New Zealand".
How can I confirm that my order has been dispatched?
packageThe shipment of your order will be confirmed to you by email.
Alternatively, you can check the status of your order here.
I am still waiting for my order to be delivered. What can I do?
You can check the status of your order here.