To start the pairing process, make sure you have the following:
Now, the following steps should help you enable the connection between the app & your watch:
The phone will start looking for your watch. The trick is to make the device visible to the app:
Traverse: Long press the middle button - Connectivity - Pair and select MobileApp.
Ambit3: Long press the middle button - Pair and select MobileApp.
The watch should now be visible in the app (identify the watch via serial number – check the back of your watch to make sure you are connecting the correct one) and press PAIR.
Note: After a few minutes of inactivity, your Ambit3 / Traverse will activate the power saving mode which will turn off Bluetooth and pause the sync. The log synchronization will continue once you wake up your watch.