If an item is unsuitable, you may return it and receive a full refund (excluding return postage) on the following conditions:
Visit the returns section of the website for full details on how to return the product.
Items cannot be exchanged, but may be returned.
Please return the unsuitable product and you will receive a full refund, if the product is returned in accordance with the Suunto returns policy.
You will be liable for the cost of returns (currently $7.80) and will pay for it on the online return form (Australia Post).
If the return is due to an error on our part, please contact us so that we can provide you with a free return process (+61 1800 240 498).
We will refund up to the price you paid for the Product(s) plus the initial shipping cost within 14 business days from the day on which we receive the return delivery from you..
If the amount refunded does not match your order, please contact our Customer Support: +61 1800 240 498 (toll free, support in English available 24/7).
If you receive an incorrect item, please contact our Customer Support: +61 1800 240 498 (toll free, support in English available 24/7).