Suunto.com sales are only for end customers.
Orders can only be delivered to countries where the suunto.com online shop is available. We deliver to the following countries: Australia, Austria, Denmark, Finland, France (mainland France and Corsica), Germany, Norway, Italy, Poland, Spain, Sweden, Switzerland, Czech Republic, United Kingdom, United States, Canada and Japan.
You cannot have an order delivered to a country different from where you placed the order. To receive your order in Australia, for example, you must place it on the Australian website.
You may choose between regular delivery and express delivery:
Deliveries will be made during workdays from Monday to Friday. If the order is made before 2 PM it will be handled on the same day.
Any order placed after 2 PM (Monday to Friday), on Saturday, Sunday or a public holiday, will be shipped on the next working day.
In Australia, orders are delivered and sent via Australia Post or Startrack depending on your location and the service requested.
Yes, to have your order delivered to an Australia Post Parcel Locker, select the option ‘Australia Post collection’ at the checkout and you will be presented with a choice of delivery locations.
Yes, orders are sent to the person and address recorded in the delivery information, even if they are different from the invoice information.
All orders are dispatched from our Australian warehouse based in Braeside, Victoria.
No, this is not possible.
Orders placed on Suunto.com/Australia must be delivered to Australia.
When your order leaves our warehouse, you will receive a shipping confirmation by email. The email provides a summary of your order along with the tracking number of the package.
If you are out when the delivery arrives, the carrier will leave a notification in your mail box with further instructions – your parcel may be left at the nearest Australia Post Office.
Please check your package status on the carrier site using the tracking link received on your shipping confirmation email.
You could also contact our Customer Support: +61 1800 240 498 (toll free - support in English available 24/7).