Suunto is committed to achieving Level AA conformance for this website in conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Please contact Customer Service at USA +1 855 258 0900 (toll free), if you have any issues accessing information on this website.


Which payment methods does the online Suunto store accept?  

Purchases can be made by debit or credit card (Visa, MasterCard and American Express). 

When will my card be charged?

The full amount of your order will be charged when your product leaves our warehouse.

How can I be sure that your online payment site is secure?

We do our utmost to ensure that our site is secure. All transactions by credit and debit card are processed by “Cybersource”, a secure online portal responsible for holding and managing information about your payments within a secure environment.

In order to ensure security for everyone, we may need to contact you to verify your payment information.

My payment is declined, I am unable to complete my transaction. What should I do? 

If your payment is declined, please check that your card number and expiration date are correct. Please check that your bank has not blocked the payment. For security reasons, Customer Support cannot access your bank details, but they are available to give you advice: 

+61 1800 240 498 (toll free - support in English).