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After welcoming Ambit3 and Traverse to Suunto app, we have received feedback from our community that the move sync failed in some cases, resulting in activities not synced from the watch to Suunto app. If you experienced issues with pairing or syncing, we would like to apologize for the inconveniences. We are currently investigating the issue and will provide more guidance as soon as possible.
We identified quick fixes that may help:
The activity sync may be paused if your phone
To ensure the activity sync will not be interrupted,
Tip: You can also keep the phone screen on by manually not letting the phone go to sleep.
After a few minutes of inactivity, your Ambit3 / Traverse will activate the power saving mode which will turn off Bluetooth and pause the sync. To prevent that from happening, ensure to wear your watch to keep it awake. In case your watch goes to hibernation mode, the log synchronization will continue once you wake it up by pressing any button.