CHAT WITH US
You can chat with our agents in English daily between 3 am – 7 pm EDT in the following countries:
Australia, Canada, Croatia, Czech Republic, Denmark, Estonia, Hong Kong Area, Hungary, India, Indonesia, Ireland, Netherlands, New Zealand, Norway, Philippines, Portugal, Singapore, Slovakia, Slovenia, Sweden, Thailand, United Kingdom, USA.
Chat is available in the following countries in local language on business days:
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Austria |
Mon - Fri 9 am – 5 pm CET
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Belgium |
Mon - Fri 9 am – 5 pm CET |
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Finland |
Mon-Fri 9 am – 5 pm EET
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France |
Mon - Fri 9 am – 5 pm CET |
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Germany |
Mon - Fri 9 am – 5 pm CET |
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Italy |
Mon - Fri 9 am – 5 pm CET |
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Poland |
Mon - Fri 1 pm – 5 pm CET |
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Spain |
Mon - Fri 1 pm – 5 pm CET |
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Switzerland |
Mon-Fri 9 am – 5 pm CET (support in German and French)
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CALL US
English phone support available at the numbers below.
If your country isn’t listed, calls are charged at your operator’s international rate. Your call may be monitored or recorded for quality control and training purposes.
Support in English available daily:
Australia |
+61 1800 240 498 (toll free) |
5 pm – 9 am AEST |
New Zealand |
7 pm – 11 am NZST |
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United Kingdom |
8 am – 12 am UTC+1 |
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USA |
+1 855 258 0900 (toll free) |
3 am – 7 pm EDT |
Canada |
+1 855 624 9080 (toll free) |
3 am – 7 pm EDT |
Hong Kong Area |
3 pm – 7 am HKT |
Support available on business days:
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Belgium |
Support in French and English |
9 am - 1 am CET (in English) 10 am – 3 pm CET (in French) |
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Canada |
+1 855 624 9084 (toll free) |
Support in French |
4 am – 9 am EDT |
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China - Mainland |
Support in Mandarin |
9 am – 5 pm CST |
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Hong Kong Area |
Support in Cantonese |
9 am – 5 pm HKT |
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Denmark |
Support in English |
9 am – 1 am CET |
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France |
Support in French |
10 am – 3 pm CET |
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Japan |
Support in Japanese |
10 am – 6 pm JST |
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Netherlands |
Support in English |
9 am – 1 am CET |
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Sweden |
Support in English |
9 am – 1 am CET |
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Switzerland |
Support in French, and English |
9 am - 1 am CET (in English) 10 am – 3 pm CET (in French)
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Portugal |
Support in English |
9 am - 1 am CET (in English) |