We start preparing your order as soon as it has been placed to ensure that it reaches you as quickly as possible. This is why we are unable to change or cancel orders.
We do our utmost to deliver your order as quickly as possible. This is why we are unable to change the delivery address once your order has been confirmed.
If an item is unsuitable, you may return it and receive a full refund (excluding return postage) on the following conditions:
Visit the returns section of the website for full details on how to return your product.
Items cannot be exchanged, but may be returned.
Please return the unsuitable product and you will receive a full refund if the product is returned in accordance with the Suunto returns policy.
Call our Contact Center : +61 1800 240 498 (toll free - support in English available 24/7)
Fill out a "Contact" form in the MySuunto section of the website (you will need to register for a MySuunto Account).
Submit a question in the Support Section of the website.