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To send diagnostic logs from SuuntoLink for troublshooting:
1. Connect your device to the computer and wait that SuuntoLink opens. 2. Click on the cog icon in the upper right corner of the SuuntoLink window. 3. Select Diagnostics. 4. Click on Send logs to Suunto. 5. You will see a notification once the logs have been sent. This may take several minutes.
Note: Your watch needs to be connected to the computer when sending logs. This ensures that event logs from the device itself are attached to the log file. Event logs include valuable analytical data about the problem that occurred.