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Digital Service Transition

Date: Jan 15th 2019

Suunto app is the future of our digital services

We launched Suunto app in Spring 2018 as the future of our digital services, with the desire of providing a better user experience for the Suunto community as a whole. If you haven’t checked out Suunto app yet, now is a great time!

You can download it today for iOS or Android.

Download on the App Store Google Play

Since the launch, we have added key functionality and features including activity-specific heatmaps and route planning (Suunto 9, Spartan) and sport mode customization (Suunto 9, Suunto 3 and Spartan). We have built basic compatibility for Ambit3 and Traverse watches (Move sync and GPS optimization) as well as EON Core and EON Steel Dive computers.

We’ve also added key partner integrations (beginning with Strava) and just announced our Suunto Cloud API which will enable many more partner / sports services to connect to Suunto app and add unique benefits for the Suunto community.

It is in this context that we will begin to wind down our previous service, Suunto Movescount, with a target of closing the service earliest in summer 2020. For all questions and information, we will be here to help all along the way and support with any inquiries you might have.

A key note: Your data in Movescount is safe and your Move data will be transferrable to Suunto app regardless of the product you connect with. The actual transfer will be enabled in the coming months (Spring 2019).

We will be communicating updates regularly through Suunto app, suunto.com, Suunto Movescount social media channels, forum.suunto.com, and via email newsletter.

Key FAQ

The content on this page including the key FAQ reflects the latest information about Suunto’s transformation of digital services. The content will be updated regularly based on the feedback we receive from our community and the next steps in the transition. We will keep everyone informed about updates through suunto.com/transition, Suunto app, Suunto Movescount social media channels, forum.suunto.com, and via email newsletter. 

When will the change happen and is immediate action needed?

Last updated: Jan 15th 2019

There will not be any immediate changes. Movescount.com and Movescount mobile app will be available until 2020. We wanted to share this information with you as soon as possible and we will keep you informed about updates regarding Movescount and the Move history transfer from Movescount to Suunto app.

In the same way, we will keep you posted about exciting news on Suunto app. You can already now join the Suunto app community and discover our new service. Learn more about Suunto app

Which Suunto products are compatible with Suunto app?

Last updated: Jan 15th 2019

All mobile-connected Suunto products including Suunto 9, Suunto 3 Fitness, Suunto Spartan, Suunto Ambit3, Suunto Traverse and Traverse Alpha Collection watches and EON Steel and EON Core dive computers are compatible with Suunto app. 

 

Suunto 3 Fitness, Suunto 9 and Spartan Collection watches

The compatibility includes

  • synchronization of training data and ability to view and analyze workouts in Suunto app
  • synchronization of 24/7 data such as steps, calories and sleep data
  • enriching your trainings in Suunto app with images, videos and descriptions
  • ability to sync to sports services and other partners integrated to Suunto app
  • social sharing of trainings
  • notifications from your mobile phone on your watch
  • route planning and sport mode customization
  • watch GPS optimization

All our effort and development work are focused on bringing the most relevant features and functionalities for these products to Suunto app.

Ambit3, Traverse and Traverse Alpha Collection watches 

These Suunto products have basic compatibility from 18.12.2018 which includes

  • synchronization of training data and ability to view and analyze workouts
  • enriching your trainings in Suunto app with images, videos and descriptions
  • social sharing of trainings
  • notifications from your mobile phone on your watch
  • ability to sync to sports services and other partners integrated to Suunto app
  • watch GPS optimization

Learn how to pair your Suunto watch with the Suunto app for Android and how to get started with the app.

Learn how to pair your Suunto watch with the Suunto app for iOS and how to get started with the app.

Learn how to get started with Suunto app and how to pair your Suunto Ambit3 Collection watch with the app for Android.

Learn how to get started with Suunto app and how to pair your Suunto Ambit3 Collection watch with the app for iOS.

Learn how to get started with Suunto app and how to pair your Suunto Traverse & Traverse Alpha Collection watch with the app for Android.

Learn how to get started with Suunto app and how to pair your Suunto Traverse & Traverse Alpha Collection watch with the app for iOS.

Ambit, Ambit2, M-series, T-series and Quest Collection watches

These Suunto products will not be compatible with Suunto app due to no mobile connectivity (Bluetooth).

We are excited to offer you the ability to transfer your Move history from Movescount to Suunto app and continue your experience with Suunto. We will inform you once the transfer is available.

EON Steel and EON Core

The compatiblity for these dive computers includes

  • synchronization of your full dive history to Suunto app directly from your dive computer
  • ability to view and analyze dives
  • enriching your dive logs in Suunto app with images and descriptions
  • share images of memorable dives to social media

We continue developing the Suunto app to provide an enriching user experience for everyone in the Suunto community.

Other dive computers connecting to Movescount via DM5

Suunto dive computers including D4i, D4i novo, D6i, D6i Novo, D9i, DX, Zoop, Zoop Novo, Vyper, Vyper Novo, Helo2, Vyper2 and Cobra2 will not be compatible with Suunto app due to no mobile connectivity (Bluetooth). 

Which data can be transferred from Movescount to Suunto app once the data transfer is available?

Last updated: Jan 15th 2019

The data transfer includes your Moves and the associated exercise data.

Please note, Suunto app may not yet be displaying all exercise data, tables and graphs coming from Movescount. We are continuously enhancing Suunto app with the most relevant features for the entire community. 

The data transfer does not include:

  • Personal information including body metrics
  • Routes
  • POIs
  • Suunto Movies
  • Groups you belong to
  • Events that you are attending
  • Training programs
  • Suunto Apps for your watch created by the Movescount community
  • Device settings

Your personal information including gender, age, weight and max HR, as well as routes stored on your Suunto watch will be synchronized to Suunto app once you connect your watch with the app. Please note that Suunto app does not display POIs as separate feature or as part of a route.

Please know that you can export your personal information, POIs, routes and Move data in according, transferable formats (.FIT and .GPX files) from Movescount under Settings > Export > Download all your data.

You have more questions or need help?

For further information and to be part of the discussion powered by the Suunto community, join the Suunto app Forum:

Go to Suunto app Forum

 

If you have other questions, the Suunto Support team is happy to assist you.